Workflow Management

Intelligent workflow management to optimise activities, reduce processing times and digitalise the entire lifecycle of administrative procedures.

At the heart of digital transformation in Local Public Administration lies the ability to manage document and procedural workflows smoothly and effectively. Parsec 3.26’s Workflow Management solutions are designed to digitalise, automate and monitor every stage of the administrative process, reducing complexity, eliminating paper and improving the operational efficiency of office.

Benefits for Local Authorities

• Reduced processing times, tracked activities and clear responsibilities.
• Fewer errors, greater transparency and higher quality.
• Native integration with protocol management, digital signature, certified email and enabling services such as ANPR, SPID and PagoPA.
• Tailored configurability based on the Authority’s structure, regulations and internal workflows.
• Monitoring dashboards for real-time control and priority management.

A system that works with you

Thanks to the BPM engine integrated into the SEP – Public Authority System suite, Parsec 3.26 enables Authorities to:

• Map processes visually.
• Define roles, permissions and tasks for each actor.
• Automate notifications, approvals and document steps.
• Activate customised workflows for each area, such as Secretariat, Demographic Services, Taxes, SUAP, Public Works, and more.

Efficiency + Compliance

Each solution is designed to ensure regulatory compliance, with a focus on:

• Transparency and traceability of activities.
• Legally compliant digital preservation.
• Integration with the Authority’s document management system.
• Support for internal controls.